Customer Service representative requires to join a successful expanding business based in Harlow. As part of the Customer Service Representative team you will be collaborating within your team and with clients to manage orders and rentals from start to end, for a diverse array of hospital and mobility products. This is a great opportunity to join a thriving business offering great career prospects. Key Duties Answering and directing phone calls from health and medical professionals, members of the public in relation to the purchase and rental of equipment. Dealing directly with the call or passing on to the relevant area Undertaking Hire request from the customer for either new hires or existing contracts - End to End process Liaise with depots to establish stock status on equipment Upload hire contacts on the system and amend any discrepancies Troubleshoot with customer any equipment that is not working, prior to sending out a technician Undertaking the completion of Sales Orders, placing orders on Suppliers - End to End process Producing reports for customers using either internal database or Microsoft Excel Investigating and resolving customer hire/invoice queries Knowledge, Skills and Experience Knowledge and experience of administrative procedures Ability to prioritise work and adhere to deadlines Good communication skills Proficient written skills Hours:
The offices are open form 8am -6pm. The customer service team will take on rotational hours: 8am-4pm 9am - 5pm 10am - 6pm Salary £23,000 - £25,000 DOE
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the UK.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast!
Find the best jobs in the UK, apply in 1 click and get a job today!