**Customer Service Representative – Milton Keynes – Global Construction Company**
We are currently recruiting for a world leading manufacturer in their field, have over 300 factories, 25,000+ employees and sales of £9+ billion in FY 2022. Last year alone they put their name to 85 new patents and invested over £190million into R&D/Innovation.
We are looking for someone to act as a customer services account manager to deal with a number of their accounts across the UK.
Role: You will be responsible for; Full ownership dealing with all customer queries (phone and email) efficiently and effectively Ensure accuracy of order processing (SAP), including correct pricing to eliminate any invoice pricing queries Manage any supply or delivery issues Maintain all the systems, procedures and practices which support the sales and customer service function
Candidate: The ideal candidate will; Previous experience of working within a customer service environment Experience of working within a busy, fast paced and demanding environment with the ability to work accurately Computer literate - Intermediate knowledge Excellent interpersonal skills and ability to build effective relationships Excellent verbal and written communication skills Good problem-solving skills with ability to use own initiative Experience working with a CRM
Package: Basic Salary £25,000 (potentially negotiable for the right person) 15% Bonus 25 days annual leave, PLUS bank holidays Pension scheme Private healthcare Life assurance Employee assistance program Long service awards
This is a great chance to join a market leading company who can offer a huge amount of career potential moving forward.
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