Customer Service Representative

**Customer Service Representative – Milton Keynes – Global Construction Company**

We are currently recruiting for a world leading manufacturer in their field, have over 300 factories, 25,000+ employees and sales of £9+ billion in FY 2022. Last year alone they put their name to 85 new patents and invested over £190million into R&D/Innovation.

We are looking for someone to act as a customer services account manager to deal with a number of their accounts across the UK.

Role:

You will be responsible for;

Full ownership dealing with all customer queries (phone and email) efficiently and effectively

Ensure accuracy of order processing (SAP), including correct pricing to eliminate any invoice pricing queries

Manage any supply or delivery issues

Maintain all the systems, procedures and practices which support the sales and customer service function

Candidate:

The ideal candidate will;

Previous experience of working within a customer service environment

Experience of working within a busy, fast paced and demanding environment with the ability to work accurately

Computer literate - Intermediate knowledge

Excellent interpersonal skills and ability to build effective relationships

Excellent verbal and written communication skills

Good problem-solving skills with ability to use own initiative

Experience working with a CRM

Package:

Basic Salary £25,000 (potentially negotiable for the right person)

15% Bonus

25 days annual leave, PLUS bank holidays

Pension scheme

Private healthcare

Life assurance

Employee assistance program

Long service awards

This is a great chance to join a market leading company who can offer a huge amount of career potential moving forward.