Customer Service Sales Agent / Client Account Executive

Customer Service Sales Agent / Client Account Executive who has a friendly, helpful and professional telephone manner is required to manage incoming sales enquiries, liaise with existing clients and develop new client relationships for a well-established business supplies company based in Bournemouth, Dorset.

ALL LEVELS EXPERIENCE CONSIDERED

If you’ve worked in Telesales and have excellent customer service skills, then great. If not, but have worked in Retail, a contact centre / call centre or a similar environment or you’re just a great people person who is looking to build on your existing experience with a business that values its team and can offer you room to grow, then this could be the job for you.

SALARY: £25,000 - £30,000 pro rata / £40,000 OTE pro rata

LOCATION: Bournemouth, Dorset (100% Office Based)

JOB TYPE: Full-Time and Part-Time, Permanent Positions Available

FULL-TIME WORKING HOURS: 37.5 Hours per Week, Monday to Friday

PART-TIME WORKING HOURS: 10am - 3pm, 3 Days per Week Minimum (with opportunities to work 4 / 5 days per week - days worked to be discussed during interview)

JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Sales Agent / Client Account Executivewho has a friendly, helpful and professional telephone manner is required to manage incoming sales enquiries, liaise with existing clients and develop new client relationships.

Working as the Customer Service Sales Agent / Client Account Executive your role will be mainly phone based located in Bournemouth Office, with occasional local client visits from time-to-time, where you will take incoming calls from new and existing customers placing orders.

As the Customer Service Sales Agent / Client Account Executive you will need excellent listening skills to understand the customers requirements and recommend solutions and products (additional product training will be provided), logging your activity in the company’s CRM system (HubSpot). You will also be tasked with re-connecting lapsed accounts and follow up on marketing leads.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as the Customer Service Sales Agent / Client Account Executive include:

• Speaking to new and returning customers over the phone and email

• Responding to inbound leads and enquiries from marketing activity

• Logging conversations in the CRM (HubSpot) (training provided)

• Building relationships, understanding customers current and future requirements and offering products and solutions to meet those needs

• Occasionally visiting local clients to strengthen relationships

• Helping to bring old customers back into the fold

CANDIDATE REQUIREMENTS

• Cheerful, confident, and professional on the phone

• A good listener who can match products to customer needs

• Able to work with basic sales targets and stay organised

• Familiar with using computers and happy to learn a CRM (like HubSpot)

• Reliable, flexible, and team-oriented

• Willing to learn and contribute ideas

• Holds a full, clean UK driving licence (for occasional local visits)

IDEAL BUT NOT ESSENTIAL

• Previous experience in sales, customer service, retail or office supplies

• Familiarity with the office supplies or B2B sales environment

• Comfortable working toward realistic sales targets

• A self-starter who can manage their day and follow up consistently

BENEFITS

• A competitive basic salary
• Bonus and/or Commission for meeting achievable sales targets
• Part-time or full-time hours (with flexibility to cover team holidays)
• 25 days holiday pro rata, plus Bank Holidays
• Open-plan office with free parking and great coffee
• Eco-conscious workplace powered by our own solar panels
• Friendly team and supportive culture
• Training and support to help you grow in the role

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13331

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