Customer Service Sales Executive

Company : Confidential

Job Type : Full Time

Manchester, Lancashire

Number of Applicants

000+

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Job Description - Customer Service Sales Executive

Job Title: Sales Executive + COMPANY CAR
Salary: £25,000 Basic OTE, £40,000 + (Company Car Provided)
Shift Pattern: Monday – Friday 12pm – 8.30pm
Role Purpose
The main objective of this role is to operate as a Sales Executive for the residential market, working in a defined geographical area selling TV & Broadband packages to homes. You will report to your Regional Sales Manager and be required to deliver results in line with individual, team, and overall business objectives.
Key Responsibilities

Seek out and target new customers and new sales opportunities through quality cold calling into homes in your territory.
Meet with homeowners to review their telecommunication needs and offer a full quotation on their accounts.
Upload newly acquired sales onto your fully automated tablet solution (iPad).
Maximise every interaction using referrals.
Represent the brand with professionalism.
Ensure company procedures and processes are always adhered to.
Maintain up-to-date product knowledge.
Consistently demonstrate high levels of commitment, motivation, and performance in line with KPIs and in pursuit of business objectives and company values.

Typical Outputs

Achievement of sales targets.
Achievement of individual and team KPIs.

Personal Specification (Technical skills, Knowledge, Experience)

Demonstrable experience of ensuring customer satisfaction through quality and compliant customer interactions.
Strong organisational skills to maximise opportunities for sales and to ensure quality journey planning.

Competencies

A self-driven approach, performing against targets, striving to over-exceed and challenge personal and team goals.
Thrives in a fast-paced environment, where resilience and strong communication skills are required.
Empathetic in approach with the ability to understand customer needs.
Pro-active and strategic in approach, recognises and considers the bigger picture.
Complete and thorough understanding of the business environment in which you are operating.

Original job Customer Service Sales Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Service Sales Executive

Job Description - Customer Service Sales Executive

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