Customer Service Specialist

We're hiring for a Customer Service Specialist to join a small but busy team, in Bristol. On offer is a basic salary up to £30,000 per annum, no shifts or weekend work, Monday - Friday, 9am - 5pm only and free onsite parking. Ideally, they need somebody that has good experience within telephone-based customer service, managing various situations from onboarding new clients, retaining clients and dealing with complaints.

The role of Customer Service Specialist involves:

• Dealing with all incoming queries from clients.
• Assisting with any issues and liaising with the correct team to resolve them.
• Upselling additional products or services that suit their needs.
• Processing of new orders or any changes that need to be made.
• Focusing on dealing with complaints and retaining customers.
• Ensuring the retention levels for customers is kept at a good standard.

For the Customer Service Specialist role, you need:

• Previous experience in an office-based/telephone-based CS role.
• Ability to work well within a busy environment and enjoys a varied role.

As the Customer Service Specialist, you'll get:

? Basic salary up to £30,000 per annum.

? Onsite free parking.

? Early finishes on a Friday.

? Opportunity to progress your role long-term.

? Summer and Christmas team get togethers.

? Casual office vibe - not corporate!

Please apply below or send your CV to .