Customer Service Specialist

Customer Concierge
This luxury tailormade specialist is looking for a Customer Concierge to join their team to support the sales team pre and post departure.

Customer Concierge Role and Responsibilities:
Assist clients with any special requests
Monitor outstanding payments
Provide a concierge service from start to finish
Ensure clients are aware of current vias and passport requirements
Reconfirm itineraries and send documentation

Customer Concierge Skills and Experience Required:
Previous experience of HNWI
Excellent customer service and organisational skills
Ability to work under pressure
Good attention to detail
Good communication and interpersonal skills

Customer Concierge Key Benefits
Competitive Salary
Hybrid working
Monday to Friday 0900 - 1730