Customer Service/Retail Sales Associate

Job Summary: 

We are seeking a motivated and dynamic Customer Services/Retail Sales Associate to join our growing team. The ideal candidate will be a self-starter with a passion for building relationships, exceeding sales targets, and providing exceptional customer service. You will be responsible for proactively reaching out to potential clients, understanding their needs, and offering tailored solutions from our product/service offerings.

Key Responsibilities:

• Identify and engage potential clients through various channels, including cold-calling, networking, and referrals.


• Build and maintain strong relationships with clients, understanding their unique requirements and preferences.


• Present and demonstrate our products/services to clients, highlighting their benefits and value.


• Collaborate with the sales team to develop and execute effective sales strategies.


• Meet and exceed individual and team sales targets on a consistent basis.


• Maintain accurate records of sales activities, customer interactions, and transactions in the CRM system.


• Stay updated on industry trends, market conditions, and competitors' offerings to provide informed recommendations to clients.


• Participate in regular sales training and professional development activities.

Qualifications:

• Excellent communication and interpersonal skills.


• Strong persuasive and negotiation abilities.


• Customer-focused with a genuine desire to help clients find the best solutions.


• Ability to work independently and as part of a team.


• High level of motivation, determination, and resilience.


• A positive attitude and willingness to adapt to changing market conditions.


• High School diploma


• 2 years' experience in similar field


• Valid VI vehicle Driver's Licence

Other Requirements:

• Must be available to work on weekends and holidays as scheduled.