Customer Services Administrator

Company : Acs Recruitment Solutions Ltd

Job Type : Full Time

St. James Industrial Estate, Northamptonshire

Number of Applicants

000+

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Job Description - Customer Services Administrator

Customer Service Administrator
Corby
Hours - Monday to Friday 0900-1730
Salary - £27,000

Do you thrive on delivering exceptional service and ensuring operations run like clockwork?

Our Corby based client is recruiting experienced Customer Service Administrators on a permanent basis to become the vital link between their customers and the organisation—ensuring a seamless, efficient, and professional experience from order to delivery.

What You’ll Be Doing ...

Process Orders: Accurately handle customer orders, following SLAs and internal procedures.
Customer Liaison: Be the first point of contact, providing support, updates, and helpful advice.
Collaborate Across Teams: Work with transport planners to manage lead times and coordinate transport bookings.
Problem-Solve: Tackle customer issues confidently and ensure quick, positive resolutions.

About you ...

Customer Focus: You listen, stay calm under pressure, and resolve issues with empathy and precision.
Proactive Thinking: You anticipate needs and take initiative to meet them.
Strong Communication: You’re persuasive, confident, and know how to build trust quickly.
Organisational Strength: You juggle priorities, set clear goals, and consistently deliver.
High Standards: You’re motivated to exceed expectations and embrace feedback to grow.
Resilience: You stay cool under pressure and bounce back stronger from setbacks.

Your Experience & Skills ...

Solid experience in a fast-paced, high-demand customer service environment
Interest in B2B relationships and logistics
Proficiency in Microsoft Office (especially Word and Excel)

What's on offer ...

A competitive salary
Regular performance reviews to support your growth
Opportunities to keep up with the latest technologies and industry trends
Access to industry literature, internal training, and expert knowledge
A dynamic team culture where your voice matters and your contributions count

If you’re ready to bring your energy, experience, and passion for customer service to a role where you can make a real impact—we want to hear from you!

Original job Customer Services Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Services Administrator

Job Description - Customer Services Administrator

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