Customer Services and Admin Support x3

TEMPORARY TO PERMANENT

Customer Service and Admin Support x3 Candidates

Up to £16.50 an hour

Full time

8:30 to 5:15 Monday - Thursday

8:30 to 4:15 Friday

IMMEDIATE START - IF YOU ARE UNABLE TO COMMENCE WORK IN THE NEXT WEEK PLEASE DO NOT APPLY FOR THIS ROLE.

My client, based in Colchester, is seeking 3 a Customer Service and Support Administrators to join their team on a TEMP to PERM basis.

Ideally you will drive with access to your own car however, if you live in Colchester travelling via public transport is possible.

The successful candidates will be working as part of a team to provide high levels of customer service to am existing portfolio of clients and will ensure high satisfaction at all times.

Key Responsibilities

• Deal with customer enquiries in a timely and professional manner.
• Providing customers with information regarding products.
• Provide quotations for new orders
• Liaise with both internal and external colleagues with regards to production and delivery.
• Using the in - house computer system to manage customer accounts, input order and manage and log invoices.
• Sending invoices to our customers upon completion of their work in a timely

Skills & Background:

• Previous experience in customer service role
• Previous experience working within a fast paced and busy environment
• Strong IT skills and the ability to manage high levels of email communication and experience working within a shared inbox
• Excellent customer service / communication skills
• Self-motivated and able to work independently and as part of a team
• Strong MS Excel skills,
• Analytical and data-driven
• SAP Experience - an advantage