Customer Services Assistant

Are you passionate about delivering an outstanding service to clients? This successful company are looking for a Customer Service Assistant to join their team in Farnham.

Duties and Responsibilities of the Customer Service Assistant:

• Welcome customers daily over the telephone or face to face
• Manage appointments and accurately record information
• Act as the contact for customers
• Handle enquiries and complaints efficiently
• Manage customer orders
• Promote and assist in the delivery of services
• Work with the manager to ensure standard are met daily
• Ensure compliance with company policies, procedures, and current legislation
• Prepare and organise all necessary paperwork when required
• Accurately process money when required
• Ensure that the reception area and office is kept clean

Skills required for the Customer Services Assistant:

• Maintain excellent communication skills
• Have at least a year of relevant retail or office experience
• Have the willingness to learn
• Be eager and confident
• Maintain fantastic customer service skills
• Maintain outstanding attention to detail

Please apply for more information on this position. Please note weekend work will be required with a day off in lieu.