Customer Services Assistant - Supply Chain

Company : Confidential

Job Description - Customer Services Assistant - Supply Chain

Customer Service Assistant / Sittingbourne / Hybrid
My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.

Role & Responsibilities:

Communicating with clients and providing excellent service
Process sales orders and purchase orders
General administration duties
Creating packing lists and export documentation
Updating customer databases
Preparing reports on KPIs
Attending customer meetings with internal and external stakeholders

Essential Skillset:

Experience working on export documentation
Good knowledge of Microsoft Office applications especially Excel
Experience on ERP systems/databases
Great customer service skills
Experience of communications with customers both on the phone and written

Benefits:

Hybrid working following completion of training period
On site gym
25 days holiday plus bank holidays
Flexi time policy
Team events
Future progression opportunities

Customer Service Assistant / Sittingbourne / Hybrid

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Customer Services Assistant - Supply Chain

Job Description - Customer Services Assistant - Supply Chain

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