Customer Services Assistant (Zero hour)

• To ensure all passengers have purchased the correct ticket
  type for their journey
  
• To maintain a high standard of customer experience at all times
  
• To organise and manage the customer queuing system at the
  required piers 
  
• To support and protect the revenue protection on the
  required piers
  
• To ensure clear communication is delivered to all customers
  and colleagues 
  
• Be committed and flexible in your approach to work
  
• Ensuring we are committed to providing a punctual and
  reliable service to our customers
  

Requirements

• Previous experience in customer facing role ideally from
  hospitality, retail or tourism background
  
• A genuine desire and ability to work with the public in a
  front line, customer facing role
  
• Ability to build rapport with customers and be approachable,
  knowledgeable and helpful
  

• Communication 
  
• Team player
  
• Time management
  
• Emotional intelligence