Customer Services - CEC

Customer Service Specialist

Location: Bedford (Office-Based)
Hours: shifts of 8am-4pm, 9am-5pm, 10am-6pm or 11am-7pm, 5 days per week including 2 Saturdays per month
Pay: £13.54 per hour
Contract: Ongoing Temporary Assignment
Start Date: Immediate Start Available

About the Role

We are looking for a Customer Service Specialist to join a busy customer service team within a large, well-established organisation. You'll support customers with booking and appointment queries while helping the team manage a high volume of enquiries.

Key Responsibilities

Respond to customer enquiries via phone and email.
Handle calls regarding outstanding appointments and bookings.
Resolve queries efficiently and professionally.
Complete associated administrative tasks accurately.
Work across multiple systems while managing a busy workload.

About You

Previous customer service experience.
Strong administration and IT skills.
Excellent communication and attention to detail.
Ability to multitask and prioritise effectively.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
Only candidates based in UK and eligible to work in UK are allowed