Customer services coordinator

Your new company

Are you a customer-focused professional with a passion for construction, building, or DIY? Join a leading organisation in Watford and become a key part of their customer service team.

Your new role

As a Customer Services Coordinator, you'll be the friendly and efficient first point of contact for the organisation's clients. You'll manage enquiries, process orders, and ensure customers receive fantastic service every time.

Key Responsibilities:

• Respond to customer enquiries via phone and email
• Process orders and coordinate deliveries
• Liaise with internal departments to resolve issues quickly
• Maintain accurate customer records
• Provide knowledgeable support for machinery and tools

What you'll need to succeed

• Experience in customer service or coordination roles
• Background or strong interest in construction, building, woodwork or tools
• Excellent communication and organisational skills
• A proactive, problem-solving attitude

What you'll get in return

• Competitive salary
• Supportive team environment
• Opportunities for growth and development
• Convenient Watford location with on-site parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk