Customer Services Officer

Morgan McKinley is recruiting a Customer Services Officer on behalf of a leading organization. This agency role involves delivering outstanding support to clients, internal teams, and partners, ensuring high standards of service, compliance, and efficiency. The ideal candidate will be customer-focused, proactive, and able to manage multiple priorities in a fast-paced environment.

Main Duties and Responsibilities:

Respond promptly and professionally to customer questions
Assist with data analysis, cleansing, and system migrations
Support the rollout of new systems and processes
Deliver training sessions in person and remotely
Test system updates and provide feedback
Follow policies on data protection and confidentiality
Focus on delivering excellent customer service and compliance
Keep developing your skills to stay current in your roleAbout You:

Previous experience in customer service or support roles
Good communication and problem-solving skills
Comfortable working with data and software
Reliable, proactive, and eager to learn
Able to work well independently and as part of a team
Only candidates based in UK and eligible to work in UK are allowed