Customer Services Representative

Your new company
My client is a well-established and stable European-owned business.

Your new role
My client is recruiting for a Customer Services Representative, covering varied duties including:

• Data processing customer orders
• Booking haulage for deliveries via online carrier systems and via email
• Tracking and tracing deliveries
• Communicating directly with customers and suppliers on the telephone and via e-mail
• Recording and responding to customer complaints
• Liaising with the warehouse team to ensure customer orders are handled promptly
• Investigation of stock-related queries
• General administration tasks as required

What you'll need to succeed
To succeed in this role you will require:

• A great telephone manner
• Competent IT skills, particularly MS Office
• A confident, positive communicator at all levels
• Previous administrative experience and proven organisational skills are vital
• Knowledge of import/export procedures and logistics admin are desirable
• You must be able to work under your own initiative but also within a team

What you'll get in return

• Monday to Friday 8-5
• On-site parking
• £competitive salary

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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