Customer Success Manager

Customer Success Manager

Location: Remote - Occasional travel to London area
Salary: Up to £35,000

Maxwell Bond have partnered with a leading SaaS organisation in the London area who are looking for a Customer Success Manager to support clients, understand needs and provide high-quality support.

What you’ll be doing as Customer Success Manager:

• Support clients with the end-to-end journey of on-boarding, demos, and training of the system.
• Understand client needs and provide solutions, collaborating and relaying technical requirements onto the development teams.
• Work proactively, finding ways to develop customer systems further and identify opportunities for growth.

What they’re looking for:

• Proven experience working directly with end clients, understanding business needs, and providing solutions.
• Understanding of databases and spreadsheets, with experience in an IT/software environment.
• Strong communication skills, eagerness to up skill and learn.

This is an exciting time to join the team with the growth journey they’re on and opportunity for you to come in and make an impact. Apply now!