Customer Supply Chain Analyst Ops Team

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Customer Supply Chain Analyst – Ops Team

Location: Frimley, Surrey

Function: Supply Chain – Shared Service Centre

About the role

As part of the EMEA Shared Service Centre, you'll be working with your colleagues in Order Management to complete various tasks across different countries to provide outstanding service. Using Lean methodology & tools, you’ll be looking for ways to improve and standardise processes. Using SAP scripting technology to create further automation opportunities.

About the Team/Department

The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers (retailers)

We do not support international relocation for this role

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Free parking, Shuttle bus from local train stations, EV Charging
• Newly refurbished Gym with free classes and NEW Spin Studio!

Responsibilities:

• Utilise (AI Robot) Tool to maximise case fill rate
• To work closely with other members of the customer supply chain Team, Marketing department and local countries as well as the Managers to provide outstanding service to all stakeholders.
• Processing of sample/broker orders etc. to strict agreed procedure as well as managing truck overflows according to country specific procedure
• Use automation tools to drive current CFS processes and identify new automation opportunities.
• Creation of accurate monthly metrics
• Create capacity & drive efficiency by simplification and standardization of processes & procedures across multiple countries

Experience you’ll bring:

• Advanced Excel skills
• Strong numeracy skills and an analytical mindset
• Fluent in an EU language ideally German, French, Dutch or Italian
• Root Cause Analysis

Behaviours you’ll need:

• Good communication skills
• Ability to work on own initiative and prioritise tasks as well as Flexibility/adaptability/respecting deadlines.
• Ability to work under pressure with attention to detail
• Ability to work across multiple countries at the same time
• Good team player skills and Quick thinking/acting (Speed)

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Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.