Customer Support

• Do you want to be part of a team offering great service?
• Do you want a role in customer service that doesn't involve cold calling, selling or people putting the phone down on you?
• Do you want a job that's Monday to Friday, with no weekend callouts?

Then we could have a role for you!

• Competitive Salary: £13.30 per hour
• Paid holiday
• Central Location
• Full training provided

We're looking for confident individuals to join our client's team, where you will be the first point of contact for any calls or web chats from clients, in relation to their occupational pension schemes.

No prior experience is required as full training will be provided.

The Role:

• Answer inbound queries via telephone, email and web chat.
• Return voicemails and make call backs as required.
• Record your actions accurately on our database.
• Provide an exceptional level of customer service, adapting to different caller scenarios.
• Positively represent the business and their clients by providing a friendly and professional service.
• Work efficiently to achieve team and personal targets set around time to answer calls and offering a 'Right First Time' solution.

Join a fantastic workplace culture, with a supportive team always ready to help.

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.