Customer Support Administrator

We're excited to be recruiting a Financial Services Administrator to join the team at a leading Financial Services employer, based in beautiful modern office in central Leeds, close to the train station.

This role pays £26,000- £28,000pa and offers hybrid working.

In this role, you will be providing support to clients and colleagues.

The role

• Acting as the primary contact for all internal and external client queries relating to the client portal
• Working on and support initiatives to increase client portal user engagement
• Undertaking and supporting initiatives.
• Providing general administrative assistance to the Communications team
• Collating user feedback from their client portal and suggest improvements for further development.

About you

• Previous customer service and administration experience, ideally within financial services or another regulated industry.
• Excellent attention to detail.
• Ability to organise, plan, coordinate, communicate and escalate tasks based on provided priorities.
• Excellent time management and organisational skills.
• Proactive and thorough approach to dealing with workload.
• Self-starter who is comfortable working without supervision and as part of a team.
• Willingness to learn new processes and systems.
• Confident user of IT systems, particularly Microsoft Excel.

This is an excellent opportunity for an experienced Financial Services Administrator to join a prestigious organisation.

Please apply or send your CV to

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.