Customer Support Administrator

A fantastic company based near Southampton is looking to recruit Customer Support Administrator to join their supportive and friendly team. This is a varied and busy role within a small office environment, perfect for someone with strong communication skills and an organised approach. Whether you’re an experienced administrator or someone with excellent customer service skills looking to take a step into an office-based role, this is a great opportunity to develop within a growing business.

The Customer Service Administration Role:

Working within a supportive team, where you'll be dealing with a wide range of admin tasks that support the smooth processing of customer orders from start to finish. This is a fast-paced and detail-oriented position that requires someone who is confident communicating with customers and able to stay organised while juggling multiple priorities.

Your responsibilities will include:

• Processing customer orders accurately on the internal system
• Answering incoming customer calls and responding to queries
• Organising dispatch and preparing delivery paperwork
• Updating records and managing order status updates
• Inputting finance details and assisting with invoicing
• Supporting other admin tasks as needed to keep things running smoothly

The Ideal Candidate for the Customer Service Administrator Position

Experience in either administration or customer service — or both is advantageous. You should be comfortable using computers, confident communicating with customers by phone and email, and able to stay organised while managing multiple tasks. A positive attitude, good time management, and a willingness to learn new processes are all important for success in this role.

Additional Information

Hours are Monday - Friday 8.30am - 5.30pm. Benefits include free parking and an annual bonus. Please apply today for this role by clicking on the apply button at the bottom of the page. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 7 days of application please assume that you have been unsuccessful on this occasion.