H

Customer Support Administrator

icon building Company : Huntress
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Customer Support Administrator

On behalf of our client, a well-established and client-focused advisory firm, we are currently seeking a Client Support Administrator to join their growing team. This is a fantastic opportunity for a confident communicator with excellent organisational skills who enjoys working in a fast-paced, phone-based environment.

Role Overview:
The successful candidate will play a key role in supporting administrators and advisers with appointment scheduling and client coordination. This is a varied position involving client interaction, third-party liaison, and administrative support for adviser meetings.

Key Responsibilities:

  • Booking client appointments on behalf of advisers via phone

  • Communicating with third-party providers to handle ceding and administrative tasks

  • Preparing documentation ahead of adviser meetings

  • Providing general administrative and coordination support to the wider team

Ideal Candidate Will Be:

  • Confident and professional on the phone

  • Organised, detail-oriented, and able to manage competing priorities

  • Proactive with a strong team ethic

  • Experienced in an administrative or client-facing support role (preferred but not essential)

Package & Benefits:

  • Salary between £23,000-£25,000 depending on experience

  • Opportunity to work from home one day per week (10am-6pm shift)

  • Supportive team culture and long-term development opportunities

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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