Customer Support Advisor

Customer Service & Administration Assistant

Location: Office-based
Working Hours: Monday–Friday, 8:30am–5:00pm
Lunch: 1 hour

About the Role

We are looking for a reliable and organised Customer Service & Administration Assistant to join our team. This is an office-based role involving customer communication, general administration, and supplier invoice processing.

Key Responsibilities

* Answer incoming customer calls in a professional and friendly manner

* Make outbound calls to customers as required

* Handle customer enquiries and provide excellent customer service

* Complete general administrative duties

* Process and manage supplier invoices accurately

* Maintain accurate records and documentation

* Support the wider office team with day-to-day administrative tasks

About You

The ideal candidate will:

* Have excellent communication and telephone skills

* Be organised and able to manage multiple tasks

* Have good attention to detail

* Be confident using computers and office systems

* Have a professional and positive attitude

* Be reliable, punctual, and a strong team player

* Previous customer service or administration experience is desirable

Working Hours

Monday to Friday, 8:30am–5:00pm, with 1 hour for lunch.

If you are a friendly, organised individual looking for a stable office-based position, we would love to hear from you
Only candidates based in UK and eligible to work in UK are allowed