Customer Support Engineer

The Company:

• A market leading diagnostics company.

• Global business

• A progressive, high-tech healthcare business.

• Invest in their staff.

• Offer career progression opportunities.

The Role of the Customer Support Engineer

• Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset

• Attending to breakdowns, repair and PPM.

• Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio.

• Will also be providing customer training on the equipment

• Covering the IVD portfolio

• Full Product and training provided

Benefits of the Customer Support Engineer

• £52,170 basic salary with some flex potentially depending on experience

• Bonus 12% of Salary

• Car or £7200 allowance

• Group Income Protection

• Employee Assistance Programme

• Pension

• Life Assurance,

• Benefit Funding

The Ideal Person for the Customer Support Engineer

• Must have an engineering qualification, Bsc or HND of equivalent

• Ideally you will have clinical pathology diagnostics experience

• Will look at other complex medical equipment such as MRI systems

• An ambitious and motivated, qualified field service professional

• You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge

• A logical and process-driven mindset driven & ability to manage personal time

• Disciplined to deliver service support in line with service KPIs

• Quick learnerwith innovative and continual improvement mind-set

• Experience of “on-site” customer-facing engineering support

• Proven track record of troubleshooting experience

• Good working knowledge of electronics, electro-mechanical systems and information technology

• Knowledge of Customer Relationship Management

• A valid driver’s license and indefinite rights of working in UK are required

• Must be living in Hampshire or Dorset

If you think the role of Customer Support Engineer is for you, apply now!

Consultant: David Gray

Email:

Tel no.

Candidates must be eligible to work and live in the UK.

About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.