Customer Support Executive

I am excited to be representing my client, a market leader in their field, as they look to recruit a Customer Support Executive on a full-time permanent basis based in Altrincham.

Main Function of the Position

My client is seeking a dynamic and motivated Customer Support Executive with a keen interest in the Insurance sector. You will be working alongside a highly experienced team focusing on developing and fostering strong client relationships and contributing to business success.

Job Details & Benefits

Job Type: Full-time, office-based

Benefits:

• Salary £25,000 - £27,000 DOE
• 5x death-in-service life cover
• Company pension
• Private medical insurance with cash benefits
• Fizz Fridays – a chance to unwind and celebrate the week
• Regular social events to foster team bonding
• 25 days holiday plus bank holidays
• An extra day of holiday for every three years of service
• Opportunities for professional development and career progression
• Supportive and collaborative work environment
• On-site parking

Principal Duties and Responsibilities

• Processing applications
• Handling customer enquiries via telephone
• Analysing risks and setting up client files
• Instructing Surveyors
• Identifying opportunities and building client relationships

Person Specification

• Business Administration / Sales Support / Customer Service experience
• A background in insurance is advantageous
• Excellent communication and interpersonal skills.
• Self-motivated and results driven.
• Ability to work independently and as part of a team.
• Strong organisational and time management skills.
• Proficiency in Microsoft Office Suite.

If you have the drive, ambition, and expertise to succeed in a fast-paced environment, we’d love to hear from you. Apply now and take the next step in your sales career!