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Customer Support Executive

Job Description - Customer Support Executive

Customer Support Executive

Location : Bracknell

Hours: 35 hours per week – Monday to Friday 9am – 5pm

Salary : £23,500 or £12.71 p/h

My client who are an online retailer specialising in video games, consols and electronics are now seeking a new candidate to join their team who has experience in Customer Service. You must have strong communication skills and be able to build strong working relationships with customers over the phone.

Daily Duties

Providing excellent customer service to customers

Building strong working relationships

Responding to queries/helpdesk queries in a timely and efficient manner

Responding to email enquiries

Working in a team environment

Role/requirements

Customer support via helpdesk/ telephone/live chat/Social platforms

They should have good command of English Language/Grammar

Quick on typing

Customer etiquette

Can work as part of team

Quick learner

Multitasking
Only candidates based in UK and eligible to work in UK are allowed
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