Customer Support Office Administrator

Customer Support Administrator               Job Opportunity
Location: Telford, UK
Full Time Position
Office Based

Are you a highly organised administrator with a flair for customer service? Our client, a well-established and respected business based in Telford, is looking for a Customer Support Administrator to join their busy and dynamic Customer Support team.

This is a fantastic opportunity to take on a key role in a fast-paced environment where no two days are the same. If you’re confident, proactive, and enjoy a varied role with global reach, we’d love to hear from you.

As a Customer Support Administrator, you’ll be at the centre of the support function, ensuring smooth coordination between customers, engineers, and internal teams. Your responsibilities will include:

• Preparing quotations for service visits and spare parts
• Processing purchase orders and requisitions
• Organising and maintaining documentation
• Supporting stock and inventory management alongside the Stores Department
• Handling spare part scheduling and processing
• Managing invoices and updating internal databases
• Providing administrative and document support for engineers
• Assisting with help desk operations: call handling, scheduling, job allocation

The Candidate:

• Proven experience in a customer-facing or support-based role
• Strong Microsoft Office skills
• Excellent verbal and written communication skills
• Experience with Sage 50/200 or similar software is desirable

For further information on this role contact Paige Bevan on or email