Customer Support / Sales Administrator

Customer Support / Sales Administrator
Salisbury - 5 Days on-site (Part-time hours considered)
£27,000 - £29,000 + benefits

This is an excellent opportunity for a Customer Support or Sales Administrator to join a market-leading business, where you will play a crucial role in managing all requirements for worldwide distribution.

This company is a leading manufacturer of medical-grade temperature-controlled storage solutions, specialising in innovative technologies for the healthcare and life sciences sectors.

In this varied role, you will be responsible for handling various administrative tasks, including processing sales orders, quotations, and credit notes, while also managing customer communication via phone and email for order processing and sales inquiries. Collaboration with internal teams, such as purchasing and dispatch, will be required to ensure time schedules are met and excellent customer support is provided. Responsibilities extend to processing web orders and payments, generating daily sales reports, and maintaining the sales database with accurate customer information.

The ideal candidate will possess prior customer support/sales administration experience, strong administrative and organisational skills. Proficient use of Microsoft Office and strong written and verbal communication are also essential to the role. Lastly, any experience working with CRM or ERP systems would be advantageous.

This is a fantastic opportunity for a Sales Administrator or Customer Support professional to join a business at an exciting time of growth and play a key part in the day-to-day operations.

The Role:

• Process sales orders, quotations, and credit notes.
• Manage customer communication via phone and email.
• Handle web orders, reports, and database maintenance.
• 5 days On-site.

The Person:

• Prior customer support/sales administration experience.
• Strong administrative and organisational skills.
• Proficient in Microsoft Office, excellent communication.
• CRM/ERP system experience (desirable).
• Non-smoker/non-vaper and MUST be able to drive/own vehicle.

Reference Number: BBBH257563

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.