Customer Support Specialist - Newbury

Customer Support Specialist

12 Month Maternity Leave Contract

Newbury, UK

Hybrid: Minimum 2 Days Per Week in Office

Who We Want:

• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

What You Will Do

• To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of information and general support.
• To provide a high standard pro-active support facility to Sales Representatives and Technical Services engineers.
• To seek opportunities of improving the service that is provided for our external/internal customers.
• To actively promote and support Stryker’s Sales Activities.
• To seek opportunities of improving our services as a sales tool
• To support the wider Customer Logistics team as a whole when and if required

What You Need

• Proven communication and writing skills.
• Customer care experience.
• Computer skills.