Customer Sustainability Manager - Arla Foods UK - Leeds

Are you passionate about sustainability and ready to turn customer ambitions into commercial impact, strengthening partnerships while building a positive future for farmers and the environment?

You’ll translate our cooperative’s sustainability credentials into customer value; deepening relationships, commercialising sustainability and lifting capability across our sales organisation.

How You Will Make an Impact

As the UK lead of Arla’s FarmAhead™ Customer Partnership, you will project manage local delivery of the customer facing commercial value proposition, drive customer-facing sustainability engagement and build long-term strategic plans with key customers. In parallel, you’ll champion the internal change agenda to grow a sustainability mindset across the organisation through communications, training and coaching.

• Build lasting relationships with customer sustainability leads; co-create long-term plans aligned to customer needs and Arla’s priorities


• Drive the sales agenda to commercialise sustainability, identifying must‑win battles, and developing and delivering value propositions


• Embed sustainability into sales and customer engagement processes and toolkits


• Train and coach sales teams to build capability and confidence in sustainability conversations


• Lead internal comms and training to engage colleagues, encourage local improvements and recognise contributions to sustainability goals

This role partners closely with Sales, Agriculture, and UK and Global Sustainability teams to align strategy and execution.

What Will Make You Successful

You will be customer‑oriented with experience engaging large retailers. You will also bring a strong sustainability background with the ability to communicate complex topics clearly and turn them into compelling, value-add commercial  propositions. You will collaborate effectively across functions to build insights and shape strategy, embed sustainability into sales ways of working, and coach teams to raise capability. You will be a credible change agent; relationship‑led, influential and empathetic, who inspires action, builds shared plans and accelerates adoption across internal and external stakeholders. We work closely together and promise you a steep learning curve, meaningful responsibility and colleagues who will cheer, support and challenge you every day.

What Do We Offer?

At Arla, you’ll join a farmer‑owned, purpose‑driven cooperative with a collaborative culture and opportunities for professional growth. You’ll help shape the UK sustainability agenda with our customers while contributing to long‑term value for people, planet and our farmer owners.

We’re committed to supporting your growth and development, offering internal and external training opportunities. You’ll enjoy a competitive salary, 26 days of holiday plus Bank Holidays, matched pension contributions up to 6%, life assurance and flexible benefits. Additional benefits include BUPA healthcare and bonus scheme.

Would You Like to Join Us?

Please apply directly or contact Olivia Pine, Talent Acquisition Partner at Arla Foods, for more information. The closing date for this position is the 12th June 2026 only CV’s sent directly via the link will be considered.

Shape the Future of Dairy 

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about. 

 
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