Customs Administrator

At Debenhams Group, we are a diverse portfolio of five core brands (boohoo, boohooMAN, PrettyLittleThing, Karen Millen, and Debenhams) alongside a dynamic marketplace model and a growing financial services division, it keeps us pretty busy!

We don’t stand still, we lead, evolve, and redefine online fashion. With bold ambitions and big energy, we’re on a mission to be the best, delivering the strongest propositions to our customers in the most engaging, innovative, and efficient ways possible.

We thrive on change, innovation, and pace. Every challenge is an opportunity, and every day is a chance to push boundaries. If you’re someone who embraces the unknown, thrives in a fast-moving, high-growth environment, and is ready to shape the future of retail, you’ll love it here. We want visionaries, disruptors, and doers, people who bring fresh thinking, relentless energy, and the drive to make an impact. 

Be brave. Be creative. Be a community.

THE ROLE 

Are you highly organised, analytical, and looking to develop your career in customs administration? Join our team in Manchester as a Customs Administrator, where you’ll play a vital role in ensuring the accuracy and compliance of our customs processes.

Reporting to the Customs Manager, you will be responsible for validating and updating customs entries using our in-house systems. Your attention to detail will help ensure all customs documentation is complete and accurate, supporting our business operations and compliance requirements.

WHAT YOU'LL BE DOING  

• Data input on customs in-house systems.
• Obtaining and saving commercial paperwork – including Invoices, Packing lists, Customs declarations etc.
•  Uploading of Returns Manifests and saving these to a SharePoint.
• Liaising with suppliers regarding paperwork and amendments to paperwork.
• Checking the accuracy of information received from suppliers prior to input on customs systems.
• Maintaining documentation storage and logs required for audit and reporting purposes.
• Providing support to the Customs Team.

WHAT WE ARE LOOKING FOR

• Basic understanding of customs processes preferable but not essential as full training will be given.
• Highly Numerate/Analytical.
• Accuracy and attention to detail essential.
• Extremely well organised.
• Good communication skills both verbal and written
• Ability to work under pressure and to tight deadlines.
• Experience of Excel to an intermediate/advanced level.
  

WHY JOIN US 

2025 is a year for making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.

Let’s lead the change together. 🚀 

Benefits Include: (subject to level and eligibility) 

• Highly competitive bonus scheme, company pension, share schemes, private medical cover, and life assurance 

• Access to an on-site gym (Techno Equipment) and free weekly yoga and fitness classes 

• 40% discount across four brands and 20% off at Debenhams 

• A comprehensive wellbeing package to support your health and lifestyle 

• Some of our offices are dog-friendly, so your furry friend can join you at work 

• Ongoing learning and development opportunities with great internal career progression 

• On-site canteen serving breakfast, lunch, snacks, and hot drinks daily 

• Free season ticket loan 

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