Customs & Excise Manager - 24 Month Fixed Term Contract

Role Overview

The Customs and Excise Manager is responsible for overseeing internal excise compliance across the business. This role focuses on managing excise-related processes, coordinating internal audits, ensuring we are operating within the scope of our approvals, and providing oversight to the Customs and Excise Coordinator based in Scunthorpe.

Key Responsibilities

• Strong management skills including managing a team of up to 3 people.
• Develop, implement, and maintain internal excise compliance procedures in line with HMRC requirements.
• Lead the planning and execution of excise audits across all depots, ensuring documentation and controls are in place.
• Investigate and resolve discrepancies identified in excise audits in collaboration with site teams.
• Oversee the internal approval process for the supply of alcohol-containing products, ensuring full regulatory compliance.
• Act as a key liaison with the Scunthorpe Customs and Excise Coordinator, providing functional direction and ensuring consistent practices.
• Monitor and maintain accurate records of excise-controlled materials and their usage.
• Ensure processes for bonded goods, denatured alcohol, and warehouse compliance (where applicable) are fully adhered to.
• Escalate compliance risks, audit concerns, or approval issues to the Head of Customs and Excise.
• Provide support during internal and HMRC excise inspections.
• Contribute to training and awareness-building for depot and operations staff on excise requirements.
• Support in departmental or cross-functional projects

Key Skills and Qualifications

• Strong understanding of UK excise regulations, including alcohol products and denatured alcohol controls.
• Experience conducting internal audits or regulatory inspections.
• Ability to interpret HMRC guidance and translate into practical, operational procedures.
• Skilled in working cross-functionally and remotely with operational teams.
• Strong organisational and problem-solving skills.
• High attention to detail and ability to maintain accurate, audit-ready records.
• Excellent verbal and written communication skills.
• Proven experience in excise compliance preferably within a chemical or regulated industry.
• In-depth knowledge of UK customs regulations, UK Global Tariff, and excise duty rules.
• Familiarity with import/export documentation, INCO terms, CDS/CHIEF systems, and bonded warehouse operations.
• Experience working with controlled goods and chemical classifications (CLP/REACH awareness is beneficial).