Customs Brokerage Supervisor

Customs Brokerage Supervisor

Location: Feltham
Salary: Up to £45,000 per annum
Hours: Monday to Friday, 9:00am to 5:00pm
Flexible working available
25 days' holiday plus bank holidays
Private healthcare

An established freight forwarding and logistics business is looking to recruit an experienced Customs Brokerage Supervisor to lead its customs operations team in Feltham.

This is an excellent opportunity for an experienced customs professional who is ready to take greater responsibility for team performance, compliance and the smooth delivery of import and export customs clearances.

The Role

As Customs Brokerage Supervisor, you will oversee the day-to-day performance of the customs brokerage team, ensuring declarations are completed accurately, efficiently and in line with current customs regulations.

You will support and develop team members, manage workloads, resolve complex customs queries and act as a senior point of contact for internal departments, customers and relevant authorities.

Key Responsibilities

Supervise the daily activities of the customs brokerage team

Allocate workloads and ensure customs entries are completed within agreed deadlines

Oversee import and export customs declarations

Ensure compliance with HMRC requirements and internal procedures

Review customs documentation for accuracy and completeness

Support the team with complex entries, classifications and customs-related queries

Monitor team performance, productivity and service levels

Provide coaching, training and ongoing support to customs team members

Liaise with customers, freight operations teams, carriers and government authorities

Identify process improvements and support the development of more efficient customs procedures

Assist with customs audits, reporting and compliance reviews

Escalate potential compliance issues and ensure corrective action is taken

Requirements

Strong experience within customs brokerage or customs clearance

Previous supervisory, team leadership or senior customs experience

Good knowledge of UK import and export customs procedures

Experience completing and reviewing customs declarations

Understanding of commodity codes, customs valuation, rules of origin and duty calculations

Knowledge of CDS and relevant customs systems

Strong attention to detail and commitment to regulatory compliance

Confident communication and problem-solving skills

Ability to manage workloads and priorities in a fast-paced environment

Experience coaching or developing team members would be advantageous

Package

Salary up to £45,000 per annum

Monday to Friday, 9:00am to 5:00pm

Flexible working arrangements

25 days' holiday plus bank holidays

Private healthcare

Long-term career development opportunities

Supportive and professional working environment

Opportunity to lead and develop an established customs brokerage team

This position would suit an experienced Customs Supervisor, Customs Team Leader, Senior Customs Clerk, Customs Brokerage Specialist or Customs Compliance professional looking to progress within a stable and growing logistics business.

Apply today for further information.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed