D365 CE Functional Consultant

We're supporting a leading global organisation in the search for a Dynamics 365 CE Functional Consultant to join their growing delivery team. This is an exciting opportunity for someone with hands-on experience in Microsoft Dynamics 365 who thrives in a fast-paced environment and enjoys delivering high-quality solutions for a wide range of clients.

• Facilitate client workshops to gather business requirements, map processes, and define solution use cases

• Manage end-to-end project timelines and documentation, escalating issues as needed

• Produce high-quality specifications, workflow diagrams, and functional documentation

• Collaborate with solution architects and developers to ensure solution alignment

• Create and support UAT plans, scripts, and execution

• Deliver training sessions and post-go-live support documentation

• Mentor and support junior Dynamics consultants within the team

• Build strong relationships with key stakeholders at all levels

Functional Requirements:

• 1-3 years of experience as a Dynamics 365 CE Functional Consultant

• Strong business analysis and process mapping skills

• Proven experience writing functional/technical specifications

• Experience supporting end-user training and UAT cycles

• Confident in creating user documentation and support materials

Technical Requirements:

• Hands-on experience customising and configuring D365 Sales and Customer Service

• Familiarity with building apps in D365 CE

• Working knowledge of Microsoft Power Platform (Power Apps, Power Automate)

• Understanding of JavaScript (desirable, not essential)

• Microsoft certifications (PL-900, PL-200, PL-400) are advantageous

General Skills:

• Comfortable leading client-facing sessions and stakeholder presentations

• Experience managing or contributing to complex, multi-market projects

• Excellent communication and interpersonal skills

• Strong attention to detail and the ability to meet deadlines in a dynamic environment

• Willingness to travel occasionally, if required

Desirable:

• Self-starter attitude with a proactive and adaptable approach

• Interest in joining a high-growth, entrepreneurial environment

• Hybrid working model (2-3 days onsite in central London)

• Biannual performance and salary reviews

• Discretionary bonus

• Private healthcare scheme

• Cycle to work scheme

• Social events and team trips