Data Analyst

Data Analyst
Location: Birmingham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent 42.5 hours per week

Salary up to £40,000

Join us on our new, exciting contract with Birmingham City Council

Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.

About the Role:

We are currently recruiting for a Data Analyst to join our team in Birmingham, responsible for developing, producing and maintaining management information to support commercial and operational decision making, including client KPI monitoring, performance tracking, project delivery and contract mobilisation. You will promote the effective use of systems such as MCM within the Birmingham branch, while continuously identifying opportunities for process improvements and leveraging emerging technologies to drive innovation and efficiency.

Duties:

• Develop, produce and maintain accurate and meaningful management information to support operational and commercial decision making
• Analyse data to identify trends, performance issues and opportunities to improve productivity, reduce costs and add value across the contract
• Support continuous improvement initiatives by using data insights to recommend process and system enhancements
• Promote the effective use of systems such as MCM/Total Mobile and other supporting platforms across the branch
• Ensure data is captured, reported and maintained accurately in line with standard operating procedures
• Produce regular and ad hoc reports to monitor client KPIs, contract performance and service delivery outcomes
• Support contract set up, reporting requirements and mobilisation activity through accurate data analysis and system input
• Develop dashboards and performance reports to highlight trends, risks and improvement opportunities
• Work closely with operational teams, managers and stakeholders to understand reporting needs and provide actionable insight
• Support performance reviews, audits and service improvement activity through the provision of reliable data
• Build strong working relationships with internal teams, clients and stakeholders to support effective communication and informed decision-making
• Attend meetings as required to present data, provide insight and support business performance discussions

Role Criteria:

• Previous experience in a Data Analyst or similar role with responsibility for reporting, performance analysis and management information
• Strong analytical skills with experience interpreting data and producing actionable insights
• Experience in business process mapping and continuous improvement
• Proven track record of supporting and implementing operational change through data-led insight
• Experience managing reporting requirements, planning workloads and coordinating with stakeholders
• Experience supporting teams with system adoption, reporting tools and process improvements
• Strong working knowledge of digital operational systems such as MCM, Total Mobile, ME3 and MSP
• Ability to produce clear, concise reports, dashboards and performance analysis
• Experience supporting contract mobilisation, operational reporting and system setup
• Excellent communication and interpersonal skills, with the ability to build relationships across internal teams and external stakeholders
• Experience working with client KPI reporting and performance monitoring
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
• A proactive, solutions-focused mindset with a commitment to continuous improvement
• IT literate with confident oral and written communication skills

Benefits we can offer you:

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.