Data Analyst

About Marshmallow

We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort of people a second’s thought, and isn’t set up to price them properly. 

We saw an opportunity to do things differently, so we made it our mission to back the ones who step outside the norm. Since we started, we’ve helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important problems for people who need it most. 

We know there are millions of marginalised customers out there. And we know that they face unique problems that most companies aren’t even aware of. We believe that our future is helping these people by learning about their experiences, and building our company around their needs. And there are strong signs that there’s a need for a company like us. Earlier this year we hit profitability, which is a huge milestone, but the most exciting thing is that we’re only just getting started.

How we work

We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact. 

And autonomy and ownership are only possible with clear direction. That’s why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we’re as aligned as possible across functions, most of our work rolls up into four tribes; Acquisition, Retention, Claims and Pricing, Underwriting & Fraud. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.

We’re so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our culture handbook or read our blog to find out more.

The Analytics team

Join a dynamic and fast-paced tech company at the forefront of insurtech innovation. We are passionate about transforming the insurance landscape and making a tangible impact on our customers' lives. Our team is driven by a mission to deliver transparent, efficient, and user-friendly solutions. As we continue to grow, we are looking for a talented Senior Data Analyst to join our team and help us harness the power of data to drive our strategic initiatives.

What you'll be doing

As a Data Analyst, you will play a key role in analysing data, generating insights, and supporting data-driven decision-making across the organisation. You will work within a tribe structure, collaborating with cross-functional teams to understand their data needs and deliver actionable insights. Your skills in data manipulation, analysis, and visualisation will be essential in supporting our strategic goals and enhancing the overall customer experience.

• Data Analysis & Insights: Analyse datasets to identify trends, patterns, and insights that inform business decisions.

• Data Visualisation: Create data visualisations using Looker to effectively communicate findings to stakeholders.

• Stakeholder Collaboration: Work with product, marketing, engineering, and operations teams within your tribe to understand their data requirements and provide actionable insights.

• Performance Tracking: Develop and maintain dashboards to monitor key performance indicators (KPIs) and track the success of various initiatives.

• Statistical Analysis: Apply statistical techniques to validate models and ensure data accuracy.

• Data Quality: Conduct regular data quality checks and implement best practices to ensure data integrity and consistency.

• Data Modelling: Support the modelling of data in .dbt to transform raw data into actionable insights and maintain scalable data pipelines.

• Proactivity: Take initiative to identify new growth opportunities and propose solutions to complex problems.

• Dealing with Ambiguity: Manage ambiguity effectively by making informed decisions with incomplete information and adapting to changing priorities.

Who you are

• Analytical & Problem-Solving Skills: Strong analytical skills with the ability to derive meaningful insights from data.

• Technical Proficiency: Proficiency in SQL for data extraction and manipulation. 

• Data Visualisation Expertise: Ability to create data visualisations that effectively communicate insights to both technical and non-technical stakeholders.

• Attention to Detail: Strong attention to detail, ensuring accuracy and reliability in all analyses and reports.

• Business Acumen: Understanding of business operations and the ability to translate data insights into actionable recommendations.

• Communication Skills: Good written and verbal communication skills, with the ability to present complex information clearly.

• Adaptability: Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.

• Initiative & Ownership: Proactive in identifying opportunities for improvement and taking ownership of tasks.

• Collaboration: Ability to work collaboratively in cross-functional teams within a tribe structure and build strong relationships with stakeholders.

• Tools & Platforms: Experience with data analysis and visualisation tools such as Looker or Tableau, and familiarity with dbt and Snowflake is a plus.

Perks of the job

• Flexible working - Spend 3 days a week with your team in our new collaborative London office, and own your own working hours. The rest is up to you
  *If this arrangement doesn’t work, don’t let it hold you back. We’re always open to making reasonable adjustments if this is a barrier to you in any way. Let us know and we’ll talk about our options

• Competitive bonus scheme - designed to reward and recognise high performance 🌟

• Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that’s subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes 💰

• Mental wellbeing support – Access therapy and mental health sessions through Oliva 💚

• Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset 🤓

• Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches 🏥

• Medical cash plan - To help you with the costs of dental, optical and physio (plus more!)

• Tech scheme - Get the latest tech for less 🖥

Our Process

• Initial call with Bara Kiraly our our TA partner (30 mins)

• A skill-based interview where you will with our head of analytics (45 minutes)

• A technical interview including a live case study (no homework!) with one of our data scientists (60 mins)

• A culture interview with one of our analytics stakeholders (1 hour)

• We’ll let you know if you’re invited to an interview or not. But, as a small team with a lot of applications to consider, we can’t give personal feedback on each application.

Everyone belongs at Marshmallow

At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.

We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.

We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

Recruitment privacy policy

We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here.