Data Delivery Lead

This role is a Data Delivery Lead position tackling a complex upgrade challenge. Over time, heavy customizations have made it difficult for customers to adopt new product versions. The lead will coordinate a strategic plan with engineering to streamline the upgrade path, ensuring customers can access the latest features, reducing churn.

Duration: 6 months (with possible extension) 

About Product & Technology

Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. 

With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations.

Key Responsibilities

• Technical Delivery & Execution: Partner closely with Data Architects and Data Engineers to orchestrate the end-to-end development of RWS' new Enterprise Data Platform and deliver the wider data strategy.
• Drive the onboarding and active adoption of the new platform across different RWS business units and technical teams. Act as a platform evangelist, establishing self-service enablement materials, user training, and documentation to maximize business ROI.
• Agile Delivery: Own and optimize the Agile delivery function, driving planning, refinement, standups, and retrospective ceremonies.
• Stakeholder Bridge: Mediate between technical teams and broader business stakeholders, translating complex data/architectural progress into clear business milestones and executive reporting.

Skills & Experience

• Enterprise Platform Delivery: 3+ years of experience managing the delivery of large-scale cloud data platforms (e.g., utilizing Databricks, Azure, AWS, or Snowflake environments)
• Agile Project Leadership: Proven background acting as a Delivery Lead, Scrum Master, or Technical Product Owner for high-performing engineering and data architecture teams
• Proven experience in platform change management, developer enablement, or user-adoption strategies for newly launched enterprise tools.• Ability to foster user engagement through training, workshops, and user-friendly documentation.
• AI/ML Program Exposure: Experience delivery-managing data pipeline readiness, ELT/ETL architectures, and data preparation specifically geared toward AI model integration
• Technical Fluency: A strong conceptual understanding of modern data ecosystems, data warehousing, pipeline orchestration tools (e.g., dbt, Airflow), and data governance standards
• Cross-Functional Communication: Outstanding stakeholder management skills, with a demonstrated ability to foster collaboration between technical developers and non-technical roles

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.