C

Dealer Manager

icon building Company : Confidential
icon briefcase Job Type : Full Time
icon geo-alt Oslo, Norway

Number of Applicants

 : 

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Job Description - Dealer Manager

Dealer Manager - Oslo - Heavy Plant
We are exclusively working with LiuGong Europe who are growing rapidly and we’re looking for a highly organized and experienced Dealer Manager to lead their aftersales service operations in Norway. This position plays a critical role in maintaining customer satisfaction and developing dealer service capabilities.

The requirements of the Dealer Manager will be:
  • Build and maintain dealer relationships
  • Coordinate warranty processes, claim approvals, and follow-up resolutions, overseeing where required
  • Provide technical support and guidance to dealers where required
  • Implementing and managing dealer processes
  • Train dealer service teams on diagnostics, repairs, and LiuGong systems
  • Work closely with the European Parts, Product Support, and Technical teams
  • Visit dealers and key accounts to assess service quality and provide hands-on support
  • Drive continuous improvement in customer satisfaction and service efficiency

The ideal candidate for Dealer Manager will be:
  • Minimum 5–7 years’ experience in aftersales or service management within the automotive, heavy machinery, or industrial equipment sectors
  • Strong analytical and problem-solving capabilities
  • Demonstrated commitment to delivering exceptional customer service
  • Proven ability to lead and motivate multi-disciplinary teams
  • Excellent organizational skills with the ability to manage multiple projects simultaneously
  • Strong understanding of vehicle systems, diagnostics, repair processes, and OEM service protocols
  • Bachelor’s degree in mechanical engineering, Automotive Technology, Business Administration, or a related field.
  • Willing to travel across Norway and Scandinavia frequently, including overnight stays, when necessary, to support dealer network and address aftersales issues on site.
  • Fluent in Norwegian and English, additional Scandinavian languages are advantageous

What’s on Offer:
  • NOK 652,489 – NOK 828,554, depending on experience
  • Performance-based annual bonus
  • Vehicle allowance
  • Laptop, phone, and tools provided
  • Full expense coverage for business travel
  • Health insurance and pension support (Norwegian social package)
  • Training opportunities and growth in a global business

Apply online or call 0121 726 6590 for a confidential discussion /
Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.
Original job Dealer Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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