Debtor Administrator Hybrid

Step into the financial world as a Debtor Administrator where you will play a vital role in managing and recovering owed finances from customers. Working within the Debt Recovery team, you will ensure efficient and professional handling of all debt matters, contributing to the success of the team and support the business. The client is looking for someone confident with excellent analytical and problem-solving skills and strong communication skills, both verbal and written. If you also have either a collections, complaints or finance exposure then this role could be perfect for you!

The role is Monday to Friday- 8:30am to 5:00pm and is a perm opportunity.

The key responsibilities of the role is as follows:

• Analyse and review outstanding accounts to determine the next steps within the debt recovery process.
• Contact customers to discuss overdue payments.
• Prepare reports on debt recovery status and update management as required.
• Attend weekly credit control meetings to discuss collection progress.
• Ensure compliance with industry regulations and company policies.
• Initiate Judgment requests when applicable and handle court defences as needed.
• Forward information to debt collectors post-Judgment
• Work collaboratively as part of a successful team.
• Maintain accurate and up-to-date customer account information.

  Benefits in the role

• 25 days + bank holidays and buy/sell options as well as Birthday day off, 12 paid hours for flexible use, Volunteer day
• Potential paid qualification such as an AAT or similar 
• Hybrid working pattern following training (3 days in the office 2 days from home)
• Lease a brand-new electric car
• 9% combined pension contribution and 4x salary life assurance
• Quarterly and annual employee awards, discounts on tech
• In-House Training Academy
• 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

If you think this amazing opportunity is perfect for you then please apply today!!!