Delivery and Improvement Officer

Job Title: Delivery and Improvement Officer – Interim

Contract Type:

Location:

Hours:

Desirable Requirement:

Job Purpose

Key Responsibilities

• Support the delivery of transformation programs and service improvement plans
  


• Coordinate project activities, including governance, reporting, risk management, and documentation
  


• Collaborate with Senior Responsible Officers to track progress and outcomes
  


• Develop clear and concise reports, briefings, and decision-making documentation
  


• Engage with stakeholders across services to support continuous improvement initiatives
  


• Assist in planning and delivering workshops, meetings, and program communications
  


• Monitor and track project milestones, ensuring deadlines and deliverables are met
  


• Contribute to risk identification and support the implementation of mitigation strategies
  


• Maintain accurate project records and ensure information is current and accessible
  

Experience Required

• Experience in a project or program delivery environment
  


• Proven experience in a fast-paced setting managing multiple priorities
  


• Experience supporting transformation programs or service improvement initiatives
  


• Experience working with stakeholders across multiple departments
  


• Experience within local government or adult social care (highly desirable)
  

Qualifications & Skills

• Strong understanding of project management methodologies and governance frameworks
  


• Excellent organizational and time management skills
  


• Strong analytical and problem-solving abilities
  


• Ability to produce high-quality reports and documentation
  


• Excellent communication and stakeholder engagement skills
  


• Ability to prioritise workload and meet tight deadlines
  


• Proactive, collaborative, and solution-focused mindset
  


• Competent in using Microsoft Office and project tracking tools
  


• Adaptable and able to work effectively in a dynamic environment
  

Additional Information

• Pay Rate: £21.83 per hour (Umbrella)
  


• Pay Frequency: Bi-weekly
  


• Working Pattern: Hybrid (Plough Lane office & remote working)
  


• Fast-paced transformation-focused environment