Delivery Manager

Delivery Manager - Customer Platforms | FTSE 100 | £80,000 + £5000 car allowance + 12% bonus

We are partnering with a FTSE 100 organisation who are looking for an experienced Delivery Manager to join their Digital team.
As their Delivery Manager, you will lead delivery across their core digital ecosystem, spanning web platforms, Salesforce, and integrated systems.

This is a high-impact role at the centre of Technology, Marketing, and Sales, where you will drive delivery across multiple product streams, ensuring strong governance and technical alignment across products. 

The Role

This is a delivery-led leadership role responsible for driving execution across complex customer-facing digital platforms, supporting high-value, journey-led purchases. 

Key Responsibilities

Partner with Website and Salesforce Product Owners to shape backlogs, align priorities, and define clear, achievable delivery plans
Act as the operational “glue” across website/PIM platforms and Salesforce streams, managing cross-platform dependencies and ensuring joined-up delivery
Own relationships with external digital agencies, systems integrators, and technology vendors, holding them accountable for delivery quality and outcomes
Lead end-to-end delivery governance, including planning, risk management, issue resolution, budget oversight, and executive reporting
Translate technical concepts and constraints into clear, business-friendly insights for stakeholders across Marketing and Sales
Oversee delivery across modern digital architectures (APIs, integrations, microservices), ensuring stable, high-performing releases
Support the rollout of new digital capabilities, including interactive customer configuration experiences and emerging AI/automation initiativesWhat We’re Looking For

Proven experience as a Delivery Manager or Agile Delivery Lead within complex enterprise digital environments
Strong background delivering website platforms / complex digital products
Experience working across multi-platform ecosystems, with a solid understanding of integrations, cloud environments and data synchronisation patterns (APIs, webhooks, middleware)
Ability to operate confidently across both technical teams and business stakeholders, with excellent communication and influencing skills
Experience managing third-party vendors and agencies, with strong commercial awareness
Comfortable working in evolving environments, bringing structure, governance, and delivery discipline
Desirable: Experience working on interactive or configuration-led digital experiences, such as product configurators or guided selling tools (e.g. automotive, property, retail)
Background in sectors such as property, ecommerce, automotive, retail, or similarly complex high value sales / customer journey environments would be ideal
Exposure to delivery within Salesforce integrated environments would be advantageous but not essentialBenefits and Salary: 

Up to £80,000
£5,000 car allowance
12% bonus
Fully remote working with occasional office visits when needed (Birmingham, Warrington or York)
Private healthcare and life assurance
Only candidates based in UK and eligible to work in UK are allowed