Delivery Manager

Location
You can choose from Garretts Green, Oldham, Bristol, Newcastle, Nottingham or Swansea as your home office.
About The Job
Job summary
Are you interested in Delivery management with a passion for innovation?
If so, wed love to hear from you!

Theres never been a better time to join the DVSA.

OurDigital-first visionis supported by a clear strategy which allows our staff to develop and grow.
Click to find out more the award-winning services we work on and whats on offer for you, helping drive your career forward.
If you want to find out more about this role, get tips on the application or ask the hiring manager (Dan Bewick - Tech Services Delivery and Service Manager) any questions, join us for a virtual information session on 23rd April at 17:30. Follow the advert to Civil Service jobsto register.

Job Description
As our Delivery Manager, you will play a pivotable role in Tech Services, responsible for ensuring efficient and effective delivery of key projects and initiatives. Youll lead a team of matrix managed resources to deliver exciting delivery projects or tasks aimed at modernizing the agency and improving how our colleagues carry out their duties, which keeps Britains roads safe and moving. You will be leading the delivery roll out of our new WAN supplier the whole DVSA estate and the roll out of tech to new offices. Alongside this supporting other functions looking at internal Tech Services processes and ways of working to overcome business problems and delivering the change required so the service we provide matches internal expectations.
You are passionate about innovation and will provide strong leadership to your Delivery Management team, including guidance and direction as they deliver their projects, such as Tech Refresh and fostering a culture of accountability, collaboration and continuous improvement.
The key to successful delivery will be ensuring in-scope business requirements are delivered within time constraints. This is a critical role in the context of building sustainable capability to operate, support and improve technology services.
Other responsibilities will include:
Leading the delivery of medium-size projects on a day-to-day basis, and supporting the delivery of larger delivery projects.
Motivating people to deliver great customer service and optimise delivery.
Understanding when and how to employ Agile and traditional delivery management techniques to get the best result.
Demonstrating effective delivery management skills to multitask within tight deadlines.
Develop and maintain a comprehensive delivery plan, including scope, timelines and resource allocation.
Monitor and report on project progress, milestones and performance metrics to senior management, stakeholders and other relevant parties.
Demonstrate leadership by providing guidance to staff to support the delivery of objectives.
Collaborate with internal and external stakeholders such as external suppliers, operational teams, User Services, Infrastructure etc to ensure alignment, gather requirements and manage expectations
Additional Information
This role can be based in Bristol, Swansea, Nottingham, Newcastle, Chadderton or Garretts Green, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

Person specification
We are looking for individuals who have:
Proficient knowledge of working within a project management environment
Proficient at delivering IT projects and programmes as a project manager or delivery manager
Expert in communication, to technical and non technical stakeholders
strong understanding of how to apply agile and waterfall approaches
Possess leadership skills to develop, mentor and motivate the team

There may be an element of travel associated with this role to other DVSA offices, with some infrequent overnight stays.
Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Were working hard to:
Make roads safer.
Improve services for our customers.
Make road transport greener and healthier.
Harness the potential of technology and data.
Grow and level up the economy.

Were committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.
We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website .
Benefits
An environment with flexible working options where we encourage a great work-life balance.
Exceptional pension with an employer contribution of an average of 27%.
Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
Latest IT and Tech devices.
A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
Wide range of discounts schemes on high street names.
Employee assistance program for health and wellbeing.
Cycle to work scheme and Gym membership offers.
For more information see visit our careers page.

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