Delivery Manager - Logistics Technology

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. 

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Delivery Manager - Logistics & FulfilmentTechnology

Why be a Delivery Manager at Ingenuity?

As a Delivery Manager, you will be an integral part of our project management team, responsible for ensuring the successful delivery of tech projects using a variety of methodologies with support from your line manager and wider team plus on the job learning. You will collaborate with cross-functional teams, fostering a culture of continuous improvement, innovation and customer satisfaction. If you are motivated, enthusiastic and eager to further your career in delivery management within an innovative and high performing technology project function, we want to hear from you!

As a Delivery Manager you will:

• Facilitate the generation of solutions, validating and prioritising before driving implementation


• Define project scope, objectives, and requirements. Develop a detailed project plan, including timelines, tasks, and resource allocation


• Build and lead a cross-functional team, assigning tasks, setting priorities, and ensuring collaboration among team members


• Identify potential risks and develop mitigation strategies to minimize project disruptions


• Maintain open communication with stakeholders, providing updates on project progress and addressing concerns or changes


• Ensure that the project's deliverables meet quality standards and specifications


• Allocate resources effectively to ensure that the project has the necessary tools, equipment, and personnel


• Monitor project timelines and adjust as needed to keep the project on track


• Address issues and obstacles that arise during the project, finding solutions to keep the project moving forward


• Maintain accurate project documentation, including project plans, status reports, and other relevant records


• Identify opportunities for process improvement and implement best practices to enhance project management efficiency

What we are looking for?

• Project Management certifications (APM/Prince2/AgilePM/PSM)


• Retail or Retailer experience


• Logistics/Fulfilment Technology experience


• Supply Chain & Logistics experience


• SLT stakeholder management experience


• E-Commerce experience


• Uses influencing and communication skills to guide and motivate stakeholders through complex challenges and projects


• Can see barriers, and goes for them rather than stops


• Anticipates problems based on previous learning


• Can guide others to find the correct solutions


• Not afraid of positive conflict, surfacing difficult issues to facilitate resolution


• Has tenacity and drive


• Hands on, not just there to facilitate – is committed to driving the resolution


• Proficiency in project management tools and software

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.