Delivery Manager (Technology)

The opportunity

“Drive meaningful technological change at a growing fintech challenger bank.”

At Castle Trust Bank we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

we’re continuing to grow our digital and operational capabilities - and we’re looking for a Delivery Manager who wants to lead the delivery of high‑impact change across the organisation.

This is a fantastic opportunity to join our Product & Change team and play a key role in shaping how strategic initiatives, programmes, and business change are delivered. You’ll collaborate across the Bank - from Mortgages and Retail Finance through to Shared Services such as Finance, Risk, Compliance, HR and Legal - ensuring valuable change lands smoothly, on time and with real business impact.

What you'll lead and deliver

You’ll excel in a role where every day is different. You will:

• Drive delivery excellence, ensuring initiatives are delivered on time, in scope, and aligned to strategic roadmaps.
• Lead and inspire cross‑functional teams, including Business Analysts, Product Managers, Engineers, Testers and 3rd‑party suppliers.
• Build trust with stakeholders, acting as the key liaison across business units to align priorities and refine requirements.
• Champion governance, ensuring decisions, risks, issues, and dependencies are well managed and escalated appropriately.
• Foster Agile ways of working, facilitating ceremonies, guiding teams, and embedding best practice.
• Focus on outcomes, delivering measurable value and ensuring customer needs remain at the heart of decisions.

The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office and the rest of the week from home.

What you'll bring

We’re looking for someone who is driven, collaborative and able to navigate complexity with confidence. You’ll bring:

Essential experience & skills

• Proven experience in delivering projects using Agile, Waterfall, Kanban or SAFe methodologies.
• Demonstrated leadership skills with the ability to motivate and guide delivery teams.
• Excellent stakeholder management and communication skills (technical & non‑technical).
• Strong problem‑solving abilities with a proactive, hands‑on approach.
• Experience managing risks, issues, and dependencies with clear and timely actions.
• Confident working with developers, testers, 3rd‑party suppliers and infrastructure teams to resolve issues.
• Experience using collaborative tools such as Jira or Trello

Desirable

• Experience delivering change in a regulated environment (e.g., Financial Services).

• Familiarity with modern banking technologies and digital transformation initiatives.
• A bachelor’s degree or equivalent experience.

Behaviours

• Agile/Scrum certification.
• Big‑picture thinking with the ability to stay calm under pressure.
• A positive approach to change, continuous improvement and problem‑solving.

Why join Castle Trust Bank?

• Competitive salary
• Performance bonus (based on individual and company performance)
• Generous contributory pension through Hargreaves Lansdown
• Life Assurance
• 25 days’ holiday + option to buy/sell 5 days
• Additional paid volunteering day
• Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
• Free access to BHSF Rise EAP to support colleague health and wellbeing
• Gym discounts
• Season ticket travel loans (if applicable)
• Hybrid working (3 days in Basingstoke)
• A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are