Delivery Team Lead (internal)

About ProofID

ProofID
is an identity security partner, integrator and service provider. Proven
identity specialists, ProofID is committed to delivering pain -free, secure and
seamless digital user experiences however complex the project.

ProofID’s
highly skilled team has been awarded the highest technical accreditations by
Ping Identity, earning Global Delivery Partner of the Year Award for 5
consecutive years.

Delivery Team Lead

The role is an add on to existing roles and responsibilities,
and comprises of team line management, joining the EMEA Delivery Leadership
team and helping to maintain and improve the department in all aspects
including performance, standards, expectations and culture.

Key responsibilities:

•     Lead 1 -to -1’s, reviews and PDPs;
coach and develop team members and contribute to succession planning.

•     Responsibility for achieving
personal and team KPIs as defined and agreed with line manager

•     Participate in EMEA Delivery
Leadership meetings and help define and drive the direction, standards and
culture of the department

•     Participate in initiatives such
as the Delivery Departments Development Centre of Excellence, setting the
standards for ProofID’s development.

•     Lead a team of consultants and
engineers, assisting with allocating work and scheduling across concurrent
delivery workstreams.

•     Ensure adherence to ProofID’s
delivery methodology and quality standards across all projects led by the team.

•     Identify talented individuals
for further development, including opportunities elsewhere in the business.

•     Encourage open communication
within the team, championing ideas for more effective ways of working.

•     Contribute to resource and
capacity planning for the delivery function and cascade business objectives to
the team.

Key Competencies:

•     Proven experience delivering
technology projects, ideally within IAM or a related enterprise IT / security
discipline, with strong planning, budgeting and risk management skills.

•     Technical background and logical
thinker, equally comfortable engaging with technical staff and executives.

•     Degree level in a relevant
discipline or equivalent experience.

•     Proven track record leading and
developing a delivery or project team, with strong customer relationship
management.

•     Sets direction and makes
decisions with high autonomy on complex, ambiguous work, involving stakeholders
and challenging peers and senior colleagues where needed.

•     Strong influencing,
communication and relationship -building skills, with the judgement to surface
unstated issues and frame them in a wider business context.

•     Adapts quickly to changing
priorities, learns from feedback, and helps others navigate uncertainty and
stay composed under pressure.

•     Organised and structured, able
to manage concurrent client workstreams and competing deadlines in consultation
with the team.

Our Values:

WE
DO GREAT WORK                                               WE VALUE OUR CUSTOMERS

WE SUPPORT OUR COLLEAGUES                            WE ARE CURIOUS

ProofID is
an equal opportunity employer. We do not discriminate based on sex, gender
identity, ethnicity, religion, sexual orientation, neurodiversity, disability
or any other protected basis because we believe the best and brightest come
from all walks of life. We aspire to foster a community in which diversity is
valued in both our employees and our ideas.