Demand Planner

• Location: Norwich
• Job Type: Full-time
• Salary: up to £32,000

We are seeking a proactive Junior Customer Demand Planner to join our clients dynamic team. This role involves managing customer demand, stocks, and orders for our products across Europe and the UK, ensuring cost-effectiveness while maintaining minimum stock levels. The ideal candidate will be adept at utilising transportation efficiently.

• Maintain the product range through just-in-time planning, using all available information to generate accurate forecasts.
• Provide cover for all areas of the Supply Chain team, including administration tasks, forecasting, and transport.
• Manage relationships with most profitable customers, proactively seeking new ways to work effectively.
• Handle the production, editing, and processing of all orders and invoices, ensuring accuracy against supplier, customer, and logistics documentation.
• Develop and maintain relationships with customers and suppliers, ensuring a thorough understanding of production capabilities, lead times, and logistical requirements.
• Monitor supplier performance to maintain acceptable service levels.
• Manage stock effectively, ensuring accurate reflection in company systems regarding location, value, and quantity.
• Liaise with third-party warehouses on stocks and delivery requirements.
• Collaborate with commercial and marketing departments on new product introductions.
• Produce weekly and monthly reports as required.
• Provide cover for other members of the Supply Team as needed, fostering a comprehensive understanding of team operations.

• Minimum GCSE level qualifications in English and Maths, or equivalent.
• Good numeric skills and excellent verbal and written communication skills.
• Fully computer literate with proficiency in Outlook, Word, PowerPoint, and Excel.
• Experience in a demand planning/supply chain/logistics environment is desirable but not essential.
• A can-do attitude with a willingness to support team members and resolve issues independently.

• Competitive salary
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.
• Hybrid working
• Opportunities to earn bonus

To apply for the Junior Customer Demand Planner position, please submit your up to date CV online.