Demonstration Executive Volkswagen Group - 6 FTC

Demonstration Executive – Volkswagen Group - 6 FTC
Milton Keynes – Hybrid Working
Full-Time – Monday to Friday – 35hrs
Paying up to £23,000k (Pro Rata) 

Are you passionate about delivering outstanding service and excited by the automotive industry? As a Demonstration Executive at ROI, you’ll coordinate business customer test drives for the prestigious Volkswagen Group, ensuring seamless logistics and high-quality service. We’re looking for organised, proactive individuals who love connecting with people, take pride in their work, and are ready to make an impact.

About Us

At ROI, we provide vital business support services to 70% of the UK’s leading automotive brands, including BMW, JLR, Volvo, Kia, and Volkswagen. We connect consumers with manufacturers, streamline operations, and help our clients innovate through technology. We’re proud of our collaborative culture, continuous learning environment, and strong track record of career progression.

What Will You Be Doing?

• Demonstration Coordination: Managing vehicle test drive requests for Volkswagen Group business customers across the UK.
• Logistics Management: Working with the retailer network and logistics partners to ensure timely vehicle deliveries in excellent condition.
• Administration: Completing digital paperwork and due diligence checks with precision and accuracy.
• Customer Interaction: Liaising with Area Fleet Managers and customers to ensure a seamless experience from request to delivery.
• Data Management: Maintaining accurate records and communications in our CRM system.

What Are We Looking For?

• Customer Service Experience: Previous experience in a customer-facing or administrative role, ideally within a B2B environment.
• Great Communicators: Confident in engaging with stakeholders across various levels, both verbally and in writing.
• Organised and Detail-Oriented: Able to manage multiple tasks, with strong attention to detail and a proactive approach.
• Tech-Savvy: Strong IT skills, including CRM/database experience (Salesforce knowledge is a bonus).
• Passion for Automotive: While not essential, an interest in vehicles or the automotive sector is an advantage.

Benefits

• Annual Health & Wellbeing Fund: Claim up to £500 for services like gym memberships, wellness apps, or fitness gear.
• Education Bursaries: Apply for co-funding to support your professional or personal development.
• Birthday Off: Enjoy a paid day off on your birthday with a voucher to treat yourself.
• Pension Scheme: Secure your future with our company pension plan.
• Flexible Hybrid Working: Work from home with regular visits to our Milton Keynes office, based on business needs.
• Comprehensive Training: Develop your skills through our in-house academy and on-the-job learning.
• Social Events: Get involved in charity days, social activities, and team events throughout the year.

Why Should You Work for ROI?

Founded in 2003, ROI has grown into a market leader with over 350 employees across the UK. We are committed to your personal and professional growth, offering a supportive environment, clear career pathways, and opportunities to work with some of the automotive industry’s biggest names. Our Investors in People and ISO27001 accreditations reflect our dedication to excellence and continuous improvement.

Excited to Join Our Team?

If this sounds like the role for you, apply today with your CV! We welcome applications from diverse backgrounds and are committed to building an inclusive workplace. A member of our recruitment team will be in touch shortly.