Department Supervisor

Department Supervisor | Hounslow

Salary: DOE
Hours: Full-time, Alternate weekends

Are you a retail supervisor who enjoys leading a team and takes pride in creating a department that's well presented, well stocked, and delivers a great customer experience?

We're working with a well-respected garden centre group that's looking for a Department Supervisor to support the running of its Sundries & Gardening department. This is an excellent opportunity for someone looking to build on their supervisory experience within a business that offers genuine opportunities to develop and progress.

About the business

Our client is a successful garden centre group with a strong reputation for great products and progression. Their knowledgeable teams are passionate about helping customers make the most of their gardens throughout the year.

About the role

Working closely with the Department Manager, you'll play a key role in the day-to-day running of the Sundries & Gardening department. From supporting and motivating the team to maintaining retail standards, you'll help ensure the department is organised and delivers an excellent shopping experience. You'll also step up to manage the department whenever the manager is away.

Key responsibilities

Supporting the Department Manager with the day-to-day running of the department
Coaching and motivating the team to provide outstanding customer service
Maintaining high standards of merchandising, stock presentation, and availability
Helping deliver sales targets and departmental KPIs
Providing expert advice and guidance to customers on gardening products
Supporting stock control, promotional activity, and seasonal changes across the department

The ideal candidate

Previous supervisory experience within a retail environment
A positive, hands-on approach with the ability to lead by example
A genuine passion for delivering excellent customer service
Good knowledge of gardening products, tools, compost, chemicals, or related sundries is desired
Buying or stock management experience would be beneficial but isn't essential

If this sounds like an opportunity you'd like to hear more about, please get in touch with Elleanna at for a conversation
Only candidates based in UK and eligible to work in UK are allowed