Deployment + Field Engineer

3 month contract within a critical public service organisation
Onsite working in Worcester - multi-site travel
£250 per day outside IR35
** MUST have active NPPV3 Vetting **
Deployment + Field Engineer
Our critical public service client is currently undergoing a large-scale digital transformation to modernise their technology landscape. Currently they are upgrading their 4500 user kits to W10 and O365, and are in the midst of the deployments. An opportunity has come up to to join the support team as a Deployment and Field Engineer.
The role
To provide the machines to 4500 users, and supporting them during the Build process while on-site.
Refreshing existing Mobile Devices
Cary out Initial investigation and implementation of first-time fixes
To provides IT support cooperate users and stores across the estate.
Installation, configuration, and maintenance of desktop and laptop/mobile devices
To support the deployment migrations daily within a fixed
To support IT Trainers with deployment migrations
Requirements
An understanding of how to troubleshoot IT issues following design documentation or process charts through to resolution
Ability to provide primary technical support to end users on various technical issues and problems relating to hardware, software and peri...